1.1 In these terms and conditions the following definitions shall apply.
‘The Seller’ or ‘the Company’ or reference to ‘Perfect Beauty Group’ means Perfect Beauty Group Ltd. and ‘The Buyer’ means the purchaser of goods from the Seller under these terms and conditions. And ‘The Attendee’ shall mean the named individual enrolled on a Perfect Beauty Group Academy course.
‘The Website’ means any site owned or operated by Perfect Beauty Group Ltd. Including but not limited to www.perfectbeautygroup.co.uk
1.2 These terms and conditions, warranties and representations shall apply to every order for the purchase of goods made between The Seller and Buyer and shall be the only terms of contract between Perfect Beauty Group Ltd. and The Buyer.
No other conditions shall have effect unless agreed in writing.
Perfect Beauty Group Ltd is a company registered in England (registration no. 12722152).
Perfect Beauty Group Ltd, Orford Court, Greenfold Way, Leigh, WN7 3XJ
3.1 Perfect Beauty Group Ltd. operates exclusively as a wholesaler. It does not sell directly to the general public. It does not deal with consumer sales. All sales are to qualified and insured trade professionals.
3.2 By placing an order with Perfect Beauty Group Ltd. you are confirming that you are not a consumer for the purposes of the Consumer Credit legislation and for the purposes of sale of goods legislation and that you are in business and purchasing the goods for the purpose of that business and not for personal use. All products and product information available either on the website or in any printed material are intended for those qualified (or in training) and insured in the beauty trade and are for sale on a trade only basis. Purchases of retail products intended for resale may only be offered directly to the client and must not to be offered for resale to any third-party seller or via an online platform including but not limited to Amazon, Ebay, Facebook, Instagram. Failure to comply may result in your Perfect Beauty Group account being closed.
Customers should be qualified to use the products sold. Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by Perfect Beauty Group, for trained or untrained persons without qualified supervision using or misusing products and equipment supplied by the Seller. If you are a business customer, it is your responsibility to ensure that you and your employees are insured for products that you are using, and we reserve the right to ask you for proof of professional status.
4.1 All prices are correct at time they are published but are subject to alteration without prior notice.
4.2 Website prices
Prices and special offers are correct at the time of the goods being displayed on the website but are subject to alteration without prior notice.
4.3 All prices are exclusive of VAT, at ruling rates, and delivery costs.
4.4 The price of your order will be confirmed prior to taking payment. If an error is discovered in pricing of the goods you have ordered, you will inform Perfect Beauty Group Ltd of this error and will be given the option of buying the product at the correct price or cancelling the order.
5.1 All offers are subject to stock availability and can be removed at any time at the discretion of the Seller.
6.1 Payment is due in full at time of placing an order.
7.1 Property, legal or beneficial, and any goods supplied by Perfect Beauty Group, shall pass to the Buyer only when Perfect Beauty Group has received full payment for all sums owed by the Buyer to Perfect Beauty Group.
7.2 Goods in respect of which property has remained with Perfect Beauty Group shall be kept identifiable as those of and the Buyer shall at its own expense immediately return such goods to Perfect Beauty Group, or permit Perfect Beauty Group to enter into the Buyer’s premises to collect such goods should Perfect Beauty Group so request.
7.3 Risk shall pass to the Buyer with delivery of the goods.
If you use The Website.
8.1 You, the user, will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.
8.2 You agree to accept responsibility for all activities that occur under your account or password. You must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you must inform us immediately.
8.3 Perfect Beauty Group reserves the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If Perfect Beauty Group cancels an order the Buyer will not be charged or refunded.
9.1 When an order is placed via the website to purchase an item from Perfect Beauty Group, we will send an email confirming receipt of the order and the details of the order.
9.2 The order represents an offer to purchase a product which is accepted by Perfect Beauty Group when Perfect Beauty Group despatches the products to the Buyer. That acceptance will be complete at the time Perfect Beauty Group despatches the product to the Buyer. Any products on the same order which are not despatched, do not form part of that contract.
10.1 Goods must be inspected on delivery and all claims for shortages or damages must be reported to the Seller within 24 working hours of receipt of goods.
10.2 In the case of loss the Seller must be notified within seven working days from the date of invoice.
Claims made outside the above time limits will not normally be entertained by the Company.
11.1 Goods ordered in error and/or are no longer required
No goods will be accepted back or credited without a returns authorisation number. The relevant reference number must be quoted on accompanying documentation.
The item must be returned unused, in perfect condition and in its original packaging. The item must be returned fully boxed to ensure that there is no damage in transit to the item or its original packaging.
11.2 Faulty, incorrect or missing items
Your parcel and its contents should be inspected immediately upon receipt and any discrepancies must be reported to Perfect Beauty Group within 24 working hours of receipt of the parcel.
If we have made an error with your order or you believe an item is missing, we will make every effort to arrange a credit or for a replacement item to be sent to you. We will not charge administration or postage charges for these items.
For missing items call 01942 67 67 56 and Perfect Beauty Group will either arrange a credit for the missing item or send a replacement item to the Buyer.
If we have made an error with your order or you believe an item sent is incorrect, we will make every effort to arrange a credit or for a replacement item to be sent to you, with the incorrect item being returned to Perfect Beauty Group. For incorrect items call 01942 67 67 56 and we will either credit the item or arrange an exchange.
No goods will be accepted back or credited without a returns authorisation number. The relevant reference number must be quoted on accompanying documentation.
The items must be returned unused, in perfect condition and in its original packaging. The item must be returned fully boxed to ensure that there is no damage in transit to the item or its original packaging.
Perfect Beauty Group accepts no responsibility for items lost in transit and therefore it is recommended that a receipt of posting is obtained, and it is the Buyer’s responsibility to ensure adequate insurance is purchased to cover the items being returned.
If you believe an item is faulty, please contact us for advice on 01942 67 67 56 before returning the item. Faulty items must be accompanied by a proof of purchase.
Any faulty goods returned within 30 days of purchase with minimal wear and accompanied by a proof of purchase will be exchanged for an identical item or refund
Any faulty goods returned more than 30 days from purchase and accompanied by a proof of purchase may be sent for repair or replaced or refunded at Perfect Beauty Group’s discretion. Where a fault or the cause of a fault is not apparent, we reserve the right to send the item for testing before deciding on any action to be taken. This should take no longer than 14 working days, depending on the item.
11.3 Returns exclusions
Scissors, Manicure implements, Pedicure implements, Tweezers, needles, Cosmetics, brushes and tools. Your statutory rights are not affected.
12.1 Cancellation of an order for standard equipment or products prior to despatch will be subjected to a 5% handling charge.
12.2 Cancellations for any order after despatch cannot be accepted.
Alterations cannot be made to orders.
14.1 UK Destinations
Perfect Beauty Group can accept no responsibility for transport delays causing late delivery.
14.2 Force majeure
Perfect Beauty Group shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, terrorism, Act of God or failure to deliver by suppliers or carriers.
14.4 Large and heavy items
15.1 Perfect Beauty Group will charge UK VAT at the prevailing rate on all orders.
15.2 Perfect Beauty Group will not be responsible for any costs, fines, taxes or duties incurred as a result of goods being seized outside the United Kingdom. Perfect Beauty Group will not provide any refunds or credit notes in these circumstances.
(a) All local customs, excise, value added and import taxes are the responsibility of The Buyer and Perfect Beauty Group will not pay these charges and they must be paid directly to the appropriate tax authority for the goods to be released.
(b) If The Buyer refuses to pay the charges or the delivery is unsuccessful, and the goods are returned to Perfect Beauty Group then The Buyer will be liable for the return shipment fees and these will be deducted from any refund due.
(c) Perfect Beauty Group has no control over the charges and cannot predict what they may be.
16.1 We take great care to ensure the accuracy of images, dimensions, prices and specifications. Whilst such descriptions are given as a guide and in good faith, they are subject to alteration without notice. Please note images are for illustration purposes only.
16.2 In describing the products available in any printed material and on The Website, we attempt to be as accurate as possible. Perfect Beauty Group, however, does not warrant that products descriptions or other content of the Directory or this website is accurate, complete, reliable or error-free. If a product offered by us is not as described, your sole remedy is to return the product in an unused condition in accordance with the provisions detailed in 11 above.
17.1 All content included on The Website is the property of Perfect Beauty Group Ltd or its suppliers.
17.2 All software used on the website is the property of Perfect Beauty Group Ltd. or our software suppliers.
17.3 Users of the website may not extract or reutilise any part of the contents of the website without the written consent of Perfect Beauty Group Ltd.
17.4 Perfect Beauty Group Ltd grants a limited licence to users to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it except with the written consent of. This licence does not include any resale or commercial use of the website or its contents, any downloading or copying of account information for the benefit of another Seller.
17.5 Neither the website nor any part of it may be reproduced, duplicated, copied, sold, re-sold, visited or otherwise exploited for any commercial purpose without the consent Perfect Beauty Group Ltd.
18.2 Social media competitions
The following terms apply to all social media competitions
19.1 All items are subject to the manufacturer’s warranty and warranty conditions. Certain restrictions apply, please ask for more details.
19.2 Failure to comply with the warranty conditions will invalidate the ability to rely upon the warranty.
19.3 Where a claim on warranty is made it must be accompanied by the original receipt of purchase.
19.4 All warranties, conditions and other terms implied by statute or Applicable Law are, to the fullest extent permitted by Applicable Law excluded from all orders for goods supplied by the Seller to the Buyer.
19.5 The Company does not attempt to exclude its liability for death or personal injury caused by its negligence or for fraudulent misrepresentation. This warranty shall not apply to damage caused through fire, accident, misuse, fair wear and tear, neglect, or any attempt at repair.
19.6 All glass items are specifically excluded from this warranty.
20.1 Goods are sold on the understanding that they will only be used for their intended purpose by fully trained and insured, responsible persons, or students under qualified instruction.
New customers registering with Perfect Beauty Group will be required to confirm proof of professional qualification.
20.2 Goods are not supplied on a sale or return basis.
20.3 No responsibility will be accepted by Perfect Beauty Group for damage or injury resulting from accidental misuse by untrained personnel without qualified supervision.
20.4 Perfect Beauty Group shall have no liability to The Buyer for damage to goods caused by incorrect installation by The Buyer or its agents or if the goods have been tampered with or have had parts added to them which are not original and/or have not been authorised by the Company or the manufacturer.
20.5 The Company is not liable for damage to goods caused by normal wear and tear.
20.6 Fragile items (e.g. glass or mirror) and/or consumable items (e.g. lights and bulbs) should be inspected immediately upon receipt and any defects should be notified to Perfect Beauty Group within 24 working hours of receipt. Failure to do so will invalidate the Buyer’s warranty rights for these components.
20.7 Perfect Beauty Group total liability for any claims howsoever arising shall not exceed the price of the goods supplied by the Company to the Buyer which are the subject matter of that claim.
20.8 Perfect Beauty Group shall not be liable for any indirect or consequential loss (including but not limited to loss of business and/or loss of goodwill and/or loss of profits) whether the loss arises from Perfect Beauty Group negligence or breach of duty in contract or in any other way.
Telephone calls made to Perfect Beauty Group may be monitored or recorded as a training aid for our staff and with the aim of improving our service to our customers.
22.1 Call charges will vary depending on your telephone service provider and your call plan.
23.1 Perfect Beauty Group Ltd will inform you of your booking by email giving full details of the course.
23.2 Full payment of course fees is required at the time of booking.
23.3 Refunds cannot be given on any, and all training courses.
23.4 The Attendee must comply with pre-requisite requirements stated on the course information.
23.5 Prior to booking the course The Attendee will be required to show evidence of qualifications. Perfect Beauty Group reserves the right to decline applications where no proof of qualifications is provided and, in this event, a full refund will be given.
Notwithstanding, Perfect Beauty Group reserves the right to decline applications to enrol.
23.6 Perfect Beauty Group reserves the right to alter course content, if necessary, without liability.
23.7 The Attendee must complete all course material and where necessary submit assessment to successfully complete the course.
23.8 On successful completion of the course, The Attendee will receive a certificate confirming that they have completed the course.
23.9 The certificate will be issued in The Attendee name only.
23.10 Perfect Beauty Group shall not accept any responsibility or liability should The Buyer or Attendee be unable to obtain any appropriate insurance.
24.1 Perfect Beauty Group is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the EU General Data Protection Act 2018).
24.2 Perfect Beauty Group will collect information for two reasons:
24.3 By registering on The Website you agree to our terms and conditions. Please note, we take your privacy very seriously and do not share your information with any third parties.
24.4 We will give you the chance to refuse any marketing email/communication from us in accordance with the EU General Data Protection Act 2018 and will not share your details with any third parties for marketing purposes.
24.5 We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by writing to The Data Controller, Perfect Beauty Group Ltd, Orford Court, Greenfold Way, Leigh, WN7 3XJ. If you find any inaccuracies, we will delete or correct it promptly.
24.6 The personal information which we hold will be held securely in accordance with our internal security policy and Applicable Law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.
24.7 We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:
24.8 When you place an order, we may ask you for certain information and this may result in you submitting personal data via The Website (for example your name, phone number, postal address, email address and contact details). These are entirely for the purposes of efficiently processing your order and are not used for marketing purposes. During the online ordering process, you may enter your credit card details. These go directly to the acquiring bank and are not in any way processed within Perfect Beauty Group systems. This is in accordance with the Payment Card Industry Data Security Standard (PCIDSS) compliance regulations.
WEEE regulations (2013) ensure that the amount of waste on certain electrical and electronic equipment is reduced, separated from household waste, collected separately and ultimately disposed of in a sound environmental manner (recycled and recovered). The Buyer agrees that the collection, recovery/treatment and disposal of non-household Electrical or Electronic Equipment purchased from the Seller will be the Buyer’s responsibility.
25.1 To the extent that Applicable Law permits, the responsibility for and (where not specifically provided for in purchase price) the costs of compliance with the Waste Electrical and Electronic Equipment Regulations 2013 (as amended from time to time) shall rest with the Buyer.
25.2 The Buyer shall indemnify Perfect Beauty Group on demand and keep Perfect Beauty Group indemnified from and against all costs, expenses, damage or other losses incurred or suffered, demands or proceedings made against the Seller arising from a breach by the Buyer of this Condition 25.
No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, but this does not affect any right or remedy of a third party which exists, or is available, apart from that Act.
28.1 This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
28.2 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).